The lowest score on the list
The Fortitude Valley Woolworths has been ranked the lowest-rated Woolworths in Australia, based on an analysis of Google reviews. It averages 3.32 stars from 219 reviews, well below the national Woolworths average of 4.07 stars across 1,044 stores.
The analysis was compiled by SEO Backlinks and reported by realestate.com.au. The figures here are taken from Faribai’s 6 October coverage, because the original report was not accessible to us.
Image: illustration only, not the Fortitude Valley store
What reviewers say about the Fortitude Valley Woolworths
Almost one in three reviewers gave the Fortitude Valley Woolworths a single star, citing bare shelves and poor service. Across the lowest-rated stores, the coverage lists empty shelves, inadequate staffing, cramped or run-down facilities and heavy reliance on self-checkout as common themes.
Oliver Weston, founder of SEO Backlinks, says Woolworths sells similar products at similar prices nationwide, so differences in store ratings come down to execution.
How the rest of the country compares
Woolworths Eastwood and Balmain, both in Sydney, rank second and third lowest. At the top, the Fishermans Bend store in Port Melbourne scores 4.48 stars. Aldi’s 545 stores average 4.25 stars. By state, South Australia has the highest Woolworths average at 4.11 stars and the ACT the lowest at 3.87, while Queensland sits at 4.07.
Google reviews reflect customer opinion rather than a formal assessment of a store, and no response from Woolworths was included in the coverage we reviewed.
More from the Valley: Fortitude Valley news on Bubble News.
Sources: Faribai, citing realestate.com.au.
